SHOPPING GUIDE
Overview
At PetGee, we offer highly personalized products tailored to your unique vision. Our goal is to bring your ideas to life, ensuring that each item is one-of-a-kind and reflects the special bond with your pet. Check out our easy 3-step guide to make it happen.
Explore the PetGee Custom sections and choose your favorite item. Review all available customization options and upload your photos (e.g., pet photos, text, colors). If needed, provide instructions in the order notes on the checkout page.
After payment, our team will reach out within 24 hours to discuss your customization requests. You will receive an initial design preview, and you can request revisions to ensure the final design matches your expectations. Once confirmed, our customer service team will finalize your order and schedule production.
Processing your order usually takes 5-7 business days. After production, we’ll send you tracking details. Shipping typically takes 10-15 days, with expedited options available for certain locations.
Now, just relax and wait for your custom-made product to arrive—and enjoy the surprise!